Pathetic service from vodacom

Wanted to do a vodacom swim swap on my prepaid sim card that I only use for getting calls or messages. I hardly use this number. I was questions like how much did I recharge with, while I understand the procedures vodacom failed to understand that it's close to impossible for me to remember how much did I recharge for on the mumber that I hardly recharge and my last recharge was months back if not a year. After asking for someone to maybe assist 2 of their team leaders could not and eventually a guy called Cedrick Matlala called me to tell me the very same things I was already told and worse he said I could be a high risk customer!

I've got 2 contracts with vodacom, I give them about R1700 monthly and this is the treatment I get? Guess what vodacom, both contracts are coming to an end this year and I won't renew, just ask multichoice. We clients are the reason you exist and as such deserve better.