Pathetic service from Vodacom

We have been trying to transfer one number/contract from a personal account to a existing business account with Vodacom. It took 6 months for the number to be transferred after numerous calls and promises that it is done now. When it was finally transferred last month Vodacom went on to deduct the money for the contract from both personal and business accounts, this was explained to us that personal is post paid and business prepaid which we thought might be valid and left it only to happen again the next month. We have spent enough time contacting numerous call centers and visiting the Vodashop this is really bad service and only shows that Vodacom is very eager to get you signed up but does not care for their clients afterwards seeing that they will pay because its a contract. Our company has a few contracts with Vodacom and we realize we are not your biggest client but if this is how you treat clients we will be sure to rethink our strategies regarding mobile communication in the future. I would love to change this rating to something more positive but that is in Vodacoms hands.