1 reviews | Active since Sept 2016
PATHETIC SERVICE FROM VODACOM
vodacom FAMILY SHARE PATHETIC. ..customer care PATHETIC ..first the Family share on our accounts did NOT work...after TECNICAL ISSUES that vodacom STILL NOT SORT OUT FROM MAY 2018????really???we could transfer x1 in july This month AGAIN IS NOT SHARING DATA TO THE SAME NUMBER WE HAD ISSUES WITH!!after we struggled for 3 days just to get onto the webpage!!!!!!we are paying vodacom R2800 a month for accounts not working properly..i had MORE THAN 7GB left over end of july..on 1 Aug VODACOM TOOK MY 7GB ...I CANNOT SHARE THE NEW DATA...AND AGAINI HAD TO GO BUY EXTRA DATA.SERIOUSLY!!????still nobody can help me because you cannot talk to a tecnical person...and customer care is waisting your time!!!!they dont know what to tell y???????? Again I am WITHOUT DATA!!!!!!BUT I AM PAYING A HELL OF A LOT OF MONEY FOR THIS ACCOUNT ....AND MY DATA FROM LAST MONTH IS TAKEN BY VODACOM!!!!ISN'T THAT GRAND!!!!!!!!!THANK Y VODACOM FOR *****ING YOUR CUSTOMERS MONEY
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Liezel
Kindly be advised our record reflects that our Technical team have been in contact with you as per reference ***.
This enquiry has now been resolved. Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Dear Liezel
Kindly be advised our record reflects that our Technical team have been in contact with you as per reference ***.
This enquiry has now been resolved. Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
