1 reviews | Active since Apr 2011
Pathetic service from #Vodacom
I complained to Vodacom about the airtime that went missing on the 18th of May (12h18, however instead of being helped my number was suspended from receiving/ accepting airtime. I have been calling everyday since Friday to try have this resolved. However, nothing has been done.
The very same Friday, I purchased airtime using my bank account, the funds were deducted but airtime was never received. I have been unable to make calls since Friday until today (Wednesday). Will this number accept airtime if I port to another network provide? Its a prepaid number that i have been using for over 10 years.
Someone please advice.
Thank you in advance.
#Vodacom
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Lebohang
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi Lebohang
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ