PN
Preyinka N

1 reviews | Active since Jan 2018

28 Jan 2018, 17:00

Pathetic service from vodacom

********** debits were going off my account for 9 contracts that someone **********ly took out. I was referred from pillar to post by vodacom and then had to submit an affidavit to the ***** division. The ***** division is absolutely useless because no one ever makes contact. You have to constantly follow up with them. It's almost a month has gone by and still I am having the same problem. ********** debits are still going off. Vodacom is a **** company and I will not recommend them to anyone because they give such **** service.

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2018, 06:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team