Pathetic service from Vodacom

<p>In October a representative from Vodacom contacted me offering a package upgrade, never mentioning that if you are on that package you cannot buy extra data except ridiculously expensive packages. </p> <p>Since I realized this I tried to go back to the previous package. First time I was on hold for 15 minutes without getting it sorted out, three calls, two emails and two Facebook complaints it is still not sorted. A Bridget was supposed to do it yesterday, needless to say still not done. </p> <p>In the meantime my data is depleted and I am paying an arm and a leg to use their data!!! </p> <p>Shame on you Vodacom!!!! </p>