TR
Theshnee R
1 reviews | Active since Sept 2018
13 Jun 2022, 09:47
PATHETIC SERVICE FROM VODACOM
From no Internet speed to consultants or social media page handlers that cannot comprehend English! We pay over R800 a month for them to botch up simple instructions and not customer service! I completed the task "Purchase two social media tickets and earn 100 vodabucks by 12/06/2022". I've sent in my screenshots. Only for some idiot there to say that the sms does not show the challenge I was supposed to complete. Yet its in the SCREENSHOT!!!!
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Vodacom's replyOfficial
13 Jun 2022, 09:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jun 2022, 09:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team