pathetic service from Vodacom

<p>I took a contract with Vodacom 3 years back at game store and when I qualified for an upgrade I went back to game store but they couldn't help me because I contract was under 3D system and they refused me to upgrade. I decided to cancel the contract but still when I go to game store to apply for a new contract they are telling me that my ID number appears on the 3D system. I called Vodacom customer service but still they can't help me. I am truly disappointed with Vodacom cause I have been loyal to them for more than 10 years now and now I'm forced to change network because they are ***********.</p>