Pathetic service from Vodacom!!

28/02/2015-Went to Vodacom Greenacres to upgrade,ordered a 16GB Iphone6 Gold.<br> 07/03/2015-Recieved a call that a phone is being kept aside, after waiting for an hour only to hear that they kept the wrong phone.Chantelle assited & AGAIN ordered the phone.<br> 13/03/2015-Received the correct phone but on 18/03/2015 we returned the phone to Vodacom as the flash was not working. ****hka sent phone to JHB.<br> 27/03/2015-Phone returned to PE with no repairs done.<br> 16/04/2015- 3 weeks of complaining later, they informed us that we were suppose to get a phone in the beginning of April and ****hka was supose to notify us but she was sick(meaning,no one was taking care of her customers for weeks). Yet again we were told to wait ONE MORE WEEK until today,21/04/2015, but after phoning the store Liezel told us we have to wait ANOTHER WEEK? We paid for a full months data without any access thereto. Wasted money on a sim swop, a sim re-sizer & a glass screen protector that we were told they won't replace altough we handed back a faulty phone before 7 days expired as per Vodacom's policy.<br> \Consumers have the right to return defective goods and request a full refund for such goods"CONSUMER ACT"""