PATHETIC SERVICE FROM VODACOM

It has been more than 2 days that my fibre is down. Iogged a call,. did the troubleshooting with the agent and she said a technician has to come out. To date no call from them. I called yesterday to follow up but they not able to give me an update, I asked for their managers to call me and no one called back. I work for myself and having the internet is critical to my business but no one at `Vodacom cares. I am losing money and business. Vodacom will never miss debiting me but no that `i have no internet for 3 days, do you think they would reimburse me for the days `I had no connection? Never. Pathetic service from Vodacom. It is a pity that it is their fibre that is in our complex. I am at a point of cancelling and going with LTE