PATHETIC SERVICE FROM VODACOM!!

I have been going back and forth with Vodacom regarding Fibre installation. I was sold a fibre product without them actually know if there is Fibre in my area or not. Once the router was received, I was told that actually there is not fibre in my area and that MTN is actually the SP however they will provide LTE until the fibre is connected. LTE was received and the switched of 2 weeks later due to Vodacom saying that the fibre is now active yet . Spoken to various people about getting the LTE reactivated and yet still nothing is being done by vodacom despite them knowing im sitting without any internet at home and unable to do my work from home . I have spoken to various people around this issue but nobody has been able to help and was told i would be getting a call from a MANAGER since Saturday but to date nobody has even been in contact with me. I am beyond disgusted with the service from Vodacom and i demand that i get a call from someone who can get my issue sorted out TODAY!!!.