Pathetic Service from Vodacom

To whom it may concern

Since July 2020 my wife Mrs. Verushka Surjoo has been trying to cancel her data contract with Vodacom. After numerous calls to the cancellations department at Vodacom they blocked her cell number from calling in, she also has been pushed from pillar to post with no definite answers been given to her to say that the contract is in the process of being cancelled either has she been contacted by Vodacom to try and resolve this issue. This has been an unacceptable service being provided by Vodacom as she has been a customer for years. To date the contract has not been cancelled and she will not be recommending Vodacom for services.