Pathetic Service From Vodacom

<p>On the 27th July I received My Upgraded phone from Vodacom. The next day I realised that my caller Id was not working so I went back to Vodacom centurion. they tried assisting and it still showed private number and had told me that it was a network problem. they advised that they will escalate this issue for me and since then no one had contacted me.i then contacted the customer support centre whom tried and then told me to do a sim swop. I had done the sim swop twice and it still didnot work. They have no answers to me as to why My CLI doesnot reflect. and No one has called me with further feedback. When I call they say they dont know whats happening....this is really pathetic customer experience from Vodacom!!!!Yet You very quick to charge for all the costs...so frustated would like to change to another network!</p>