Pathetic service from Vodacom - 09 January 2022

4 hours on the phone, 3 different people (Tebogo, Anele Mfulatelwa and Thando Chauke) and there’s no solution. Anele committed to calling me back at 11h30 and he never did. I have Wi-Fi at home through Vodacom Fibre services. Network connectivity is a problem on the other parts of the house. I bought a wi-fi extender (an unnecessary cost for me) and requested Vodacom to connect it to their router but they are unable to assist as they cannot find the PIN for the router that they supp**** to me. I asked Vodacom to change my password and now I cannot access the internet. I need the internet in order to study. PATHETIC SERVICE FROM VODACOM!!! What makes my blood to boil is the fact that I planned to study this morning, thanks to Vodacom, 4 hours has been wasted. What a terrible way to start the year!