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franzel.vandenbergh franzel.vandenbergh
1 reviews | Active since Feb 2017
02 Dec 2021, 08:00
Pathetic service from Vodacom
I have been requesting assistance with regards to Vodasure since beginning of November with no luck. Everytime I speak to a consultant regarding my complaint, I get a different story. Now I am just ignored by Nazli Williams since 12 November 2021 with no response to my emails what so ever. This is pathetic service.
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Vodacom's replyOfficial
02 Dec 2021, 11:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 11:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team