TD
Tinus D

1 reviews | Active since Oct 2022

25 May 2023, 11:07

pathetic service from vodacom

if i could, i would give vodacom a 0 rating. i would alse be reporting this company to the credit department. useless, pathetic, would never use vodacom again and would also be advising people not to make use of this *** company. i would be porting my number to MTN.

vodacom account paid in full, account closed. Seems like it to much of an effort for vodacom to actually update the credit berue. account that was settled in full on the 17th of February 2023, shows that I'm now actually 2 months behind and it is affecting my credit score. Vodacom what is preventing you from doing your work correctly? already canceled all 4 of my vodacom contracts because your service is beyond pathetic, this just shows that your company is actually not capably of keeping clients happy and i would not be making use of vodacom again

0
Replies (1)
Vodacom
Vodacom's reply25 May 2023, 12:09
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team