Pathetic service from Vodacom

If I could rate a 0 I would have. My wifi has been off for the 4 days. I'm still paying as per usual. I've phoned and spoke to various people and no one can sort the issue out. Every person has a different reason why its not working. Each person tells me its an easy fix, and now its 4 days later and nothing has been done to this issue. I have lost business because of the poor service. But still I need to be the one that must stay calm. Your service is pathetic and I won't refer you to anyone.