PATHETIC SERVICE FROM THE WORST NETWORK IN SA

<p>I have been going back and forth with the apparently trained "staff" of vodacoms call Centre to cancel a simple data contract that I was harassed in taking in the first place.<br />Besides the fact that I now have to pay +R1400 to cancel this contract that I did not want in the first place Vodacom refuses to transfer it over to another active Vodacom number. Now I want to pay this unfair cancellation fee and now the "agents" can't seem to email it to me in a form for any human being to open and has the audacity to tell me it's not her problem it doesn't open and I must call customer care to change the format of the cancellation fee quote. <br />Taking into consideration that I am now waiting for a week for their Twitter team to contact me, I am also waiting for Precious to call me back bc her system is slow. <br />This is the worst level of customer service and lack of assistance I have EVER received. <br />Vodacom can be assured that I will tell everyone I know about this incident and NEVER recommend "South Africa's leading cellular network" to anyone. I myself am going to make it my duty to port from Vodacom within the course of today! Vodacom over charges for everything and still has the audacity to deliver **** and unacceptable service! <br />I'm done with Vodacom and will post this complaint on every social media platform so the rest of South Africa can be informed of the putrid lack of service Vodacom gives.</p>