Pathetic Service from Rude Consultant

<p>I just got off the phone from the call centre regarding my contract. The agent whom assisted, seemed to be very arrogant and unwilling to help. I have asked her to explain to me the breakdown of my package as a PAYING CLIENT. Failing to successfully answer my questions, she rudely transfers my call without even hearing what I have to say about that, simply to pass the buck. I have never come across that bravely rude attitude before, especially from a company that proudly markets the least "dropped calls" in SA! Unfortunately, I did not even get her name, however I am sure that this can be picked up by your call recordings on my number! Very Dissapointed. The level of proffessionalism has dropped to that of Cell C! </p>