Pathetic service from provider that claims to be the best (Vodacom!!)

i would actually rate Vodacom a -1!!!!!

i am now waiting close to a month for my refund with Vodacom and they seem to not care at all that they placed me under such inconvenience.

i spend 2 hours on the call with Vodacom, i was passed from one department to the next and met alot of unhelpful consultants along the way. Is it so hard to answer my question??? when will i receive my refund??

Vodacom definitely needs to take a few pointers from Cell C / MTN these service providers exude professionalism and truly care for their customers, whereas Vodacom just enjoys taking whats not theirs and showing no remorse or accountability

if you are looking to take up a new cellphone contract rather avoid the pain and suffering that Vodacom will bring to your life and go with someone else!!!