Pathetic service from 082 135

Item: Vodacom
Rating: 1
Author: Izanne K

I have cancelled my internet contract in September already. Since then I STILL keep on paying for internet. I phoned 4 times. It still gpes off on my debit order. Clearly the people working at 082 135 at the cancelation department doesnt have a cooking clue what they are doing. Who can I contact, or what must I do to insure that the debit order gets stopped and I get my refunds

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Replies (1)

Vodacom's replyOfficial

02 Dec 2020, 07:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply02 Dec 2020, 07:10

Official