Pathetic Service for Vodacom

I had the worse experience with an agent at Vodacom. I called in to query my package increasing because my contracted has only been active for about 3 months. The agent tells me the increase is due to Tax going up which still didn’t make sense. I was trying to get an answer as to why the increase is standard to all contracts, does not matter whether its a R100 contract or a R1000 the increase is the same which does not make sense if the reason for the increase is 15% vat. As am asking the agent her name is Gomolemo her answer to my question about the increase is “WHY NOT”, thats not all, I’m frustrated i mean you can’t give a person such answer, then she starts laughing. You cant lough at person while they trying to get information as to what they are paying for

This agent gave me the worse experience I have ever had with any network. I regret the day i took out a Contrat with this **** of a company, they charge for you for things that they cant even ****en explain

I should have stuck with Telkom Mobile