Pathetic service for repairs

Good day. I have purchased a new contract from Game in May. I cannot till this day receive any incoming calls or messages. a week after the purchase I had to give the phone in for repairs as it was faulty. It was there for 2 weeks. Also, at the time I logged that I cannot receive any calls. Last week Tuesday I reported again after I received the phone from repairs that I cannot receive any calls. I called the call centre 48hrs after the call was logged as I was told I will receive a response within 24hrs. Which to date have had no responses. Since Thursday no one has worked on my incident as yet. I am have been a Vodacom customer for many years. this is a secondary contract. I also put on a temp limit on the second number for R50. however, I only got an sms once it reached over R100.<br> <br> I have spent many of my lunch breaks at the customer centre trying to resolve this. I am now fedup.<br> <br> I would like to cancel this contract.<br> <br> Regards<br> Sharmaine