Pathetic service following VODACOM Portal upgrade - part 2

<p>So VODACOM decides to respond to this review (dated 01/02/2017) by enforcing a change request effective 28/02/2017 - how pathetic is this?????????????????????????</p> <p>Now I must spend my own money (not budgeted for) on business calls due to no fault of my own, and dearest VODACOM feels this is good customer service.....</p> <p>I am not happy, impressed or at all satisfied. I will now escalate this matter in accordance to CPA legal guidelines, maybe VODACOM will then improve their pathetic service to it's loyal customers of more than 10 years.</p>