AM
Aubrey M

1 reviews | Active since Apr 2021

29 Apr 2021, 23:03

Pathetic service**

WHAT A PATHETIC SERVICE I GOT FROM VODACOM, MY CONTRACT ENDED IN MARCH, I'VE BEEN CALLING THE CALL CENTER NUMBER TO CANCEL THE CONTRACT BUT THEY KEEP ON HANGING UP THE PHONE EVERY TIME I TELL THEM THAT I WANT TO CANCEL. IT'S BEEN TWL MONTHS NOW AND THEY KEEP ON TELLING ME **** I WANT MY MONEY BACK.. AND I WILL NEVER TAKE OR BUY ANYTHING FROM VODACOM.. PATHETIC ***** AND *****.. CANCEL THAT CONTRACT

0
Replies (1)
Vodacom
Vodacom's reply30 Apr 2021, 07:11
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team