AL
Amanda L
1 reviews | Active since Mar 2009
17 Dec 2025, 22:30
Pathetic service
Will anyone contact me with regards to my account. It is going for 2 months and my account is still not fixed. I'm not sure what is the confusion but between Vodacom and Elite Mobile they are giving a bad impression. I was contacted by a Olivia and she advise to send all the emails from Elite Mobile. Which I did but the email address she provided was a no reply email.
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Vodacom's replyOfficial
18 Dec 2025, 06:54 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Dec 2025, 06:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team