Pathetic Service Ever!

1. Consultant tells me it's 5 0'clock and it's Friday she needs to go home she will call me on Monday. 2. On Monday she never calls, i call her many times during the day and she does not return my calls. 3. At 5 she finally takes my call and tell me it's 5 0'clock she can't help me, her team leader will call me on Tuesday. 4. On Tuesday nobody calls, when i call in for follow up i had to endure being put on hold for the longest time ever without any real assistance. Vodacom consultants lacks empathy for their customers, this i learned the hard way. It's Thursday today and i still have not been assisted. Worst of all i can't use the call centres anymore because i have exceeded my monthly access limit. When i want to cancel all my contracts with them i'm told i will be penalised. It beats me how come vodacom still has customers with this kind of treatment and attitude towards customers.