Pathetic service

Been trying to get my contract cancelled with them since last year November 2020. Was informed in July 2020 by email from *** that my contract expire 4/11/2020. Have since October 2020 callimg to cancel this to no avail. I called again 24 Feb. 2021 and spoke to two people, Xolani Hadebe and Elvis Mntambo, who confirmed the contract will b3 cancelled.

Again received a statement on 14/3/2021 that i will be debited on 25/3/2021.

So spoke to Nonto who quoted me this reference number *** requesting info tp start the cancellation process again. Wanted to speak to manager who she claimed was not available.

I'm still awaiting to be called and refunded debit order taken.