ZM
ZODWA M
1 reviews | Active since Aug 2020
11 Aug 2020, 16:31
Pathetic Service
I app**** for a WIFI with Vodacom, which was approved and delivered in May 2020
my compalints
after the router was delivered I called Vodacom to arrange for Installation which to date no installation has been done.
I cancelled my WIFI contract with cell C hoping to get the Vodacom one activated, now we are Spending over R1500 a month on airtime and data with my family where as before we were spending less than R500 together with the Cell C wifi.
I called Vodacom numerous times, there is a guy by the name of Colwynne who is a pathetic lier and making empty promises and worse he does not respond to my emails now. I spoke with diffeternt consultant at Vodacom and I always get empty promises
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Replies (1)Vodacom's replyOfficial
12 Aug 2020, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
