mG
maurizio G
1 reviews | Active since Jun 2020
29 Jul 2020, 11:24
Pathetic service
Good day
I spoke to rudest arrogant agent Lance.
I am still receiving wrong documents. every month I get a statement and invoice whatever you call it.
I want all those statements resent from March 2019 to February 2020 on both my contracts
You'll take my money every month without fail. I always upgrade my contracts and I been client for 25 years.
I am tired of this pathetic service. I want speak to am manager by close of business today
I am not afraid to cancel my contract stop it. where is customer service
I will email shameel
regards Maurizio ***
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Replies (1)Vodacom's replyOfficial
29 Jul 2020, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jul 2020, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
