mG
maurizio G

1 reviews | Active since Jun 2020

29 Jul 2020, 11:24

Pathetic service

Good day

I spoke to rudest arrogant agent Lance.

I am still receiving wrong documents. every month I get a statement and invoice whatever you call it.

I want all those statements resent from March 2019 to February 2020 on both my contracts

You'll take my money every month without fail. I always upgrade my contracts and I been client for 25 years.

I am tired of this pathetic service. I want speak to am manager by close of business today

I am not afraid to cancel my contract stop it. where is customer service

I will email shameel

regards Maurizio ***

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2020, 14:08
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team