AB
Andrew B
1 reviews | Active since Oct 2019
08 Oct 2019, 18:17
Pathetic Service
Being mail and calling and following up... and nothing!!! No one is helping with our fibre issues with our line and the faulty router they gave us!!
Have received multiple SR numbers, but that does not help. The agents just keep closing them and doing nothing.
I am paying R1110 per month for nothing at this point as the problem has been a week now and no one can help me.
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Vodacom's replyOfficial
09 Oct 2019, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2019, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team