PATHETIC service due to lack of attention!

I was at Greenacres P.E Vodacom to buy a data bundle for my fiance's phone. I told the lady who helped me Naadhira Abrahams,I want the PROMO 2GB and I gave her the number, I asked her to repeat it which she did and it was correct. She was in such a hurry to close the store and to switch off the computer.When I got to my fiance he never got an sms for the data on his phone,but an sms from the bank which states a purchase from Vodacom at that exact time for the 2GB promo amount,but never received the data. So I looked at the till slip(which the time and amount and date is the same as the purchase SMS from the bank)the Cell nr on the slip is an 082 nr and he is 083 (did a sim swop over a year ago). So he never got the data which he paid for because Naadhira Abrahams was in such a hurry to close the store that she obviously did something wrong and the system sent it to the wrong nr. We have all the evidence it was bought and her collegue was sitting next to her when I asked her to repeat it (a white girl-dont know her name). So now I paid R250 for someone else to get datat!!!!! This is NOT acceptable and its NOT the first time I get PATHETIC PATHETIC PATHETIC service from Vocacom. I