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ML
Mogamat L

1 reviews | Active since Jan 2019

18 Jan 2019, 10:44

Pathetic service don't waste your time with Vodacom fibre

Would give 0 stars if I could. Signed up for interim solution until fibre is active. My line was installed in November by Vumatel have been trying to get Vodacom fibre to activate my fibre service but have been unsuccessful since November. Made many calls even last week and was promised I would get activated but still I'm waiting. Decided to cancel today and rather sign up with another ISP. Thank you Vodacom for losing a loyal customer I've been promoting and defending you all these years but no more.

0
Replies (3)
Vodacom
Vodacom's reply18 Jan 2019, 11:03
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team 
ML
Mogamat L's update22 Jan 2019, 11:05
Reviewer Update
Still waiting on someoene to contact me. It's no use Vodacom responded on hellopeter but don't get hold of me. My contact number ********** 830
ML
Mogamat L's update28 Jan 2019, 18:00
Reviewer Update
Still waiting don't fool people by saying you responded but don't follow up.