Pathetic service-Do not care attitude

<p>Good Day.</p> <p>I have been a loyal cousomer of Vodacom for the last 11 years.</p> <p>I know that if I default on payment Vodacom do not hesitate to cut my line.</p> <p>How ever if Vodacm defaults due to incopetence-I still bear the brunt as far as their do not care attitude.</p> <p>I have investigated othe service providers -Unfurtunately Vodacom is the best and they know it. How ever this doese not give them the right to treat coutoumes badly nor rip them off.</p> <p>I have been haveing ongoing problems -such as being over charged for data-Vodaco did me a once of favor and credited my account -but not the full amount leaving an out standing ballansce witch I disputedn resuling in me line being cut.Till date Vodacom can not proove I used the data.</p> <p>I have been over charged for WASP services by vodacom -Till date they can not proove I suscribed to these servises.I have +- 4 ref nos that are still pending.The mail corospondence says we will get back to yo u with in 24-72 working hours What doese this mean. Unfortunately I do not have the funds to go leagal.</p> <p>How ever one day many unhappy clients with the same issues should take up class action against Vodacom and teach the a leson.</p> <p>Please igore all spelling as I feel very provoked at the moment</p> <p>Denzil Struckmeyer</p> <p> ********** 760</p> <p> </p> <p> </p>