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RANDELEIGH W

1 reviews | Active since Oct 2016

01 Aug 2025, 09:10

Pathetic service

This contract was reported and cancelled within a few days of receiving it. You failed to collect the mobile and now I need to pay for it. How exactly does that work?

0
Replies (3)
Vodacom
Vodacom's reply01 Aug 2025, 10:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

RW
RANDELEIGH W's update01 Aug 2025, 10:33
Reviewer Update
Well... Here we go again. Same reason I posted this. Incompetence at its best
RW
RANDELEIGH W's update05 Aug 2025, 15:21
Reviewer Update
EC-21M9-1I76SU this ticket has not been resolved. Infact is it far from being resolved. Can someone that knows what they're talking about resolve this case