PATHETIC SERVICE DELIVERY

Dear Vodacom - If I could give a NEGATIVE rating, I would. Your service delivery is pathetic. Yet again I have to resort to complaining on Hello Peter.

I have been trying to sort out my contract issues with you since September 2025. You are still charging me for numbers which should be on prepaid as of December 2025. Your cancellations staff advised me that my contract is still in play. My contract, according to your recordings ended 30 March 2025???????

Until you resolve my issues, I will not be paying you!!!!!!!! I SUGGEST YOU UPDATE YOUR RECORDINGS? ALSO, THERE IS A NUMBER FOR WHICH THE CONTRACT ENDS AT THE END OF APRIL. ARE YOU GOING TO CONTINUE CHARGING ME FOR THAT TOO UNTIL I COMPLAIN AGAIN????? I ALSO CANCELLED A NUMBER FOR A PHONE WHICH WAS ****** IN JULY LAST YEAR. YOU ARE ALSO STILL CHARGING ME FOR THIS PHONE AS WELL????