Pathetic Service Delivery

Item: Vodacom
Rating: 1
Author: Shirley T

Move house again giving notice, vodacom can't be bothered to do their job. FIBRE still not connected , several calls to Vodacom who then blame Vumatel. ******* service every single time.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

05 Oct 2025, 11:59

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply05 Oct 2025, 11:59

Official

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team