Pathetic service delivery

<p>I have had such a difficult time finding out the progress of a contract that was taken out over the telephone last week, I have recieved confirmation emails but unfortunately nobody can tell me the status of this contract, nobody can tell me exactly when it will be approved or when it will be delivered , I have spoken to numerous consultants who give me many different number to contact a different company to find out the status of this contract. The number does not exist, I was also told that this was a Vodacom contract, yet nobody at Vodacom has any information about this I recieved 3 confirmation emails from Vodacom prior to contacting the call centre. I would really appreciate it if someone could give me simple feedback on my contract with Vodacom. I do not mind cancelling this contact and taking it out with a different Network.</p>