Pathetic service

I have purchased air time and bought numerous voice bundles but I'm always recharged with data, vodacom is a pathetic service provider yet again they disappoint, when you follow their voice prompts it doesn't work, it's been Like that for weeks , vodacom is in the business of ****ming people out of their money, they don't clearly define the voice bundle types, instead it will say buy 100 minutes for R29 , what it doesn't mention is that it's a vodacom to vodacom bundle , only after the purchase is made does it show you what you actually purchased , something needs to be done about these poor service providers