MvdW
Mynhardt van der Walt
1 reviews | Active since Dec 2016
30 Dec 2021, 10:20
Pathetic service
I can't get support or upgrade information due to my data being in an old Vodacom system. Pathetic support for a customer who has been with Vodacom for as long as I can remember. At least I was told I will be called back in 3-5 working days
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Replies (2)
Vodacom's replyOfficial
30 Dec 2021, 11:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2021, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MvdW
Mynhardt van der Walt's updateReviewer Update
03 Jan 2022, 17:29 5 days later, no one has called me and just received an SMS that my service ticket has been closed. Guess you're worse than I thought
MvdW
Mynhardt van der Walt's update03 Jan 2022, 17:29
Reviewer Update
5 days later, no one has called me and just received an SMS that my service ticket has been closed. Guess you're worse than I thought