Pathetic service

Pathetic service received from Vodafone WiFi services. We have been out of fiber since the 30th of April after they made us cancel level 7 contract and claiming to offer a better package and till this day they have not come through to instal their WiFi. We’ve sent countless emails and they are not taking any phone calls which is a bit disturbing. We have a business that we are running from home and kids that need WiFi for their school work. We have tried going back to our previous service provider but they have stated that they cannot help us because of Vodafone has installed their own fiber cables and this has disturbed our lives.