BZ
Boniwe Z

1 reviews | Active since Mar 2013

23 Jan 2025, 08:02

Pathetic service

Vodacom contacted me on the 9th of January following my review of the horrible experience. Till this day, Vodacom hasn’t assisted me. I wrote a review following up as it had been days without any assistance. The email Vodacom sent following a review was just a tick box exercise. This is my final review and it verifies the above statement. I know that they won’t assist as they would have already. Trust Vodacom to be unreliable, they never disappoint in that regard. I don’t recommend Vodacom!

0
Replies (1)
Vodacom
Vodacom's reply23 Jan 2025, 08:04
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team