Pathetic Service

Very horrible service I have been receiving this month at vodacom.

I experienced a very slow and unstable internet since the 05 August till today.

I emailed on the 5 August and ref number is SR***. Emailed again 15 August no improvement on the internet SR*** and still no improvement I emailed again on the 19 August SR***.

All this time I was avoiding to call cause you never get anything out of the vodacom agents. Loo and behold 21 August at 12 I made that call and a gentleman on 2nd line support was rude and condescending. Seemed un interested very unprofessional and I asked for his name and deliberately ignored me.

I DEMAND that call is traced and listened to and tell me vodacom is that the type of customer service you bride yourselves in giving your customers?

I called today at 12 from my phone ***.

I dropped the call cause I wasn't going to be on the line with someone who ignores me when speaking and rude and disrespectful.

My internet is still unstable since the 5th and for someone working from home it's really messing my job.

So vodacom what must I do? When I loose my job will you employ me?