1 reviews | Active since Feb 2012
Pathetic Service - Cancellations/Retentions
<p>I had a contract with Vodacom which expired end of July, I cancelled contract and requested to keep prepaid number, I spoke then with a Negan Camp who convinced me to stay on with a contract, and mention I can get R55 airtime for R35, I am majority of the time out of the country, so did not want a data plan,</p> <p>currently I am paying R75 for a 1 Gig Data which I can't use, phoning + ********** 8 has been fruitless, I spoke to a team leader by the name of "Addial" where I mention the above,</p> <p>I also mention that I am not reachable on my SA number and gave an alternative number, he promised to get back to me after listening to recordings,</p> <p>I am still awaiting feedback</p> <p> </p> <p>Account number:<br />I ********** -9</p> <p>Kind regards</p> <p>Andries</p> ********** <p>+ ********** 10369</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
a consultant can't contact me as I am not in the country and have a different number on which I am reachable,
I am requesting correspondence via email or on my Ghanian number +233 54 **********
Or is this now one of those automated worthless messages?
a consultant can't contact me as I am not in the country and have a different number on which I am reachable,
I am requesting correspondence via email or on my Ghanian number +233 54 **********
Or is this now one of those automated worthless messages?
phoning + ********** 8 department is useless, as they cut me off every time, after I have verified my credentials.
phoning + ********** 8 department is useless, as they cut me off every time, after I have verified my credentials.
Still no feedback, pathetic !
Still no feedback, pathetic !
