pathetic service

My business cell phone number was not only suspended but completely deleted by VODACOM. On 5 June I received a SMS from VODACOM acknowledging receipt of a payment from me (which I did not effect) and then continued to delete my business numbers, without any communication or warning. Upon investigating the matter, I was informed that there was an outstanding amount due on my account, which I immediately paid, as I rely on the service for my business. It is now a week later and despite numerous calls to *********** telephone operators at VODACOM, such as Ms. Rene Mudau, who was very reluctant to identify herself, and then ended the call when I requested to speak to a supervisor. It is near impossible to get through to the correct department, and each time I am told that the matter is now being escalated. I am losing business due to VODACOM`s *********** staff, and judging by the amount of complains on HELLOPETER, they simply don`t care about their reputation at all and only respond by a generic pre- typed response. If my phone is not reinstated by close of business today I will deem the contract to be nil and void as you are (and remain) in breach