LR
Lucas R
1 reviews | Active since Jun 2020
08 Jun 2020, 16:32
Pathetic service
After 4 days without wifi service, a manager called me and did absolutely nothing to get my wifi working. 30 calls later nobody has given me feedback or called me once to check if my line is working OR to tell me what is happening. This is pathetic!!!! Check SR***! Still not sorted out!!!! I want to cancel and never in my life use you again!!
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Vodacom's replyOfficial
09 Jun 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team