Pathetic service
A few months ago, I did an upgrade on one of my lines if not more. I asked the both the lady and gentlemen that was helping me to make sure that all contracts I have including the upgrade I am about to take, that the instalment does not exceed R1000.00.
I did a migration on 2 numbers, they advised that the first month I will obviously have to pay the migration costs and so forth which I did.
For 2 months I have been paying more than a the agreed instalment which was R995 and some cents. When I called the call centre on Monday they advised that that was not my instalment amount.
Now this is my problem, how does this happen? I'm NOT willing to pay the instalment amount as per your system, I am only prepared to pay the double instalment of 995.
No one has gotten back to, no one has bothered to do anything so I am fed up with your services and that every time I have to suffer the consequences of your agents not doing what they supposed to.
