1 reviews | Active since Mar 2014
Pathetic Service by VODACOM...VODACOM SUCKS!!!
<p>Pathetic Service by Vodacom, 2 Weeks to have a contract activated then the incorrect minutes and DATA loaded then an SMS saying that I DO NOT HAVE AVAILABLE FUNDS IN MY ACC, THEN AFTER REQUESTING THAT THE CONTRACT BE CXD WITHIN THE 7 DAY COOLING OFF PERIOD THE CONTRACT IS STILL NOT CANCELLED AND THISALL HAS BEEN GOING ON FOR A MONTH NOW...aLL DEVICES RETURNED TO THE STORE, ALL REFRENCE NUMBERS FROM THE STORE AND EMAILS THAT WERE SENT FROM THE STORE TO VODACOM ARE WITH ME AND STILL NO 1 CAN HELP ME...AND TO TOP IT OFF AT THE BEGINNING OF THIS MONTH I GET TOPPED WITH NEW MINUTES AND 10 GIGS DATA AND I AM SUPPOSE TO BE ON A PREPAID...ABSOLUTLY PATHETIC SERVICE</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Osman,
Your query is resolved.
Regards,
Cassandra
Dear Mr Osman,
Your query is resolved.
Regards,
Cassandra
