Pathetic service by Vodacom
<p>I am currently a customer of Vodacom for the past two years and has experienced the worst possible customer service .</p> <p>1 . Always being incorrectly billled by vodacom .</p> <p>2. Incorrect amounts being debited by Vodacom</p> <p>3. Constantly having to phone the call centre.</p> <p>4. Being pushed around.</p> <p>5.Always given the same response "We are currently investigating" and "would you like a reference number".</p> <p>6. No staff at the call centre has the decency or competence to call you back .</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
