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Christina C
1 reviews | Active since Sept 2021
23 Dec 2021, 16:11
Pathetic Service by far
I sent a service request on the 1st of December 2021, to-date I haven't been attended. Worst of all I have been charged for the service I haven't even received yet. Made follow up and I'm not happy with the way this has been handled.
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Replies (1)
Vodacom's replyOfficial
24 Dec 2021, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Dec 2021, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team